1. What should I do if I couldn't find the items I want on the website?

    If you can't find the items you want on our website by using keyword search, view category and advanced search, you can send an inquiry to sales@starsdiesel.com to our staffs who can help you locate the item you are looking for.

2.How about the price on webside?

    We don't show any price on the webside for your reference,when you place the order should check the price  with our staffs directly.

3.How to place an order?

    As matter we are not the webside like B TO B or B FOR C , so we do not have any function of order on line. when you find satisfied with the items, please contact us for more detail by email or fax.

4.Term of payment

    Up to now we only accept payment in advance by T/T, Western Union,


    Time of transit varies depending on where you're located and methods of transportation you choose. at present you can ship you order as below:

• Express delivery(TNT,UPS,FEDEX,DHL,EMS and more)
• Pre-pay and by ocean.
• Pre-Pay and by air.
• Ship on your own shipping account (UPS, Fed Ex, or any other provider)

6.Large Volume of products you order

A:Some of our industrial items ar.e heavy, bigger volume or fall in freight classes that require them to ship by ocean,All orders more than 500 lbs. We suggest you choose shipping via ship. WE makes every effort to ship orders the most cost-effective way possible.We can supply a freight estimate for ocean shipments. But Shipping (Freight) costs are the responsibility of the buyer

B:Packing: Generally we will use carton, plastic bag, wooden box, crate etc, .up some necessary, shockproof, anti-pressed material, marked with our logo of .We can supply export neutral packing or special instruction on your product outer and/or inner packing to meet with your requirement. Of course, we will supply original packing if you purchase genuine parts !

If you have more question or suggestion please contact with us any time!